Flexible Refund and Return Order v1.5.1

Flexible Refunds and Returns for WooCommerce is a professional returns management solution developed by WP Desk Development. This plugin digitizes the entire refund and return process by allowing customers to submit requests directly from their personal accounts, completely replacing manual handling via email or phone.

Key Features

• Self-service via the Customer Portal (My Account): Customers can proactively click a button to request a refund or return directly from their order list.
• Refund Form Builder: Allows you to design custom refund request forms by adding fields such as Text, Checkboxes, Radio buttons, and—notably—a File Upload field for customers to submit photos of defective products.
• Conditional Logic (PRO Conditional Logic): Precisely controls when the “Refund” button appears based on specific conditions, such as user role, order status, payment method, or specific product groups/categories.
• Automated status management and notifications: The system automatically sends emails to customers whenever the request status changes (e.g., Processing, Accepted, Rejected).
• Regulatory compliance (EU One-Click Return): Includes a checkbox requiring customers to agree to the store’s policies and terms of service before submitting a request.